Terms and conditions

Our web site grants you non-exclusive limited license to use the Simple Social Images service by Highrise Digital Ltd (the “product”) in accordance with these Terms & Conditions (the “license”) issued by our company.

Plugin licensing

The Simple Social Images service is delivered through the use of one of our WordPress plugins which is added to your WordPress website.

These plugins are licensed under the GNU general public license.

Subscriptions and billing

.1 Billing cycle

Your subscription to the Simple Social Images service will be charged to your payment card used in your first purchase, automatically recurring 1 year from the purchase data, unless cancelled.

.2 Payment methods

To use the Simple Social Images service you must provide a valid payment method. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method.

.3 Updating your payment method

You can update your payment method by visiting the My Account page of the Simple Social Images website. Following any update, you authorise us to continue to charge the applicable Payment Method(s).

.4 Cancellation

You can cancel your subscription at any time, and you will continue to have access to the service through to the end of your billing cycle.

Payments are non-refundable and we do not provide refunds or credits for any partial membership periods.

To cancel your service, please visit the Subscriptions section of the My Account page and follow the instructions there.

5 Changes to the price and subscription plans

We may change our subscription plans and the price of our service from time to time; however any price changes or other changes to your subscription plans will apply only to your next billing cycle.

Intellectual property

You agree that this website and all of its contents and assets, including the Simple Social Images service are protected in all forms by intellectual property laws including without limitation, copyright, trademark, patent, trade secret, and any other proprietary rights.

Ownership

You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Highrise Digital Ltd. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

Email and communications

Highrise Digital Ltd may on occasions send you email notifications related to your purchase and transactional email which may include notification of changes to pricing and subscriptions, details of new release and associated products and services.

Please note that by purchasing a subscription to the Simple Social Images service you agree to allow us to email you in this way.

Warranty

The Simple Social Images service is intended to work in the way that it was integrated by the Simple Social Images team after your purchase.

We do not guarantee it will function with all third-party plugins or with all web browsers. We are not responsible for any plugin compatibility conflicts that may occur on your site.

We are not responsible for any data loss that may occur as a result of using the Simple Social Images service.

Data collection

Highrise Digital Ltd will hold your billing information (name, mailing address, email address) for the purpose of billing you in the future. We do not store any credit card information on our servers. All credit card information is held by Stripe, our payment processor.

We also store the website address for which you are using the Simple Social Images service for. This is used to determine whether an active license and subscription is valid for that site.

Each time you send a request to the Simple Social Images service, we store anonymised details of that request on our servers. We do so for logging and support purposes and to collect analytics data about the types of requests our customers are posting for the purposes of improving our service offering to customers.

Please note that by purchasing the Simple Social Images service, you agree to allow us to collect the above mentioned data and store it on our servers.

Support

Support for the Simple Social Images service is provided for valid license holders only. To get support, first visit the documentation pages, in particular the troubleshooting guide of the FAQs.

Should you still require support please get in touch.

Miscellaneous

.1 Governing law

These terms are governed by the laws of the country of the United Kingdom and any dispute or action arising our of these terms of the Simple Social Images service shall be determined in accordance with these laws.

These terms are under exclusive jurisdiction of English and Welsh courts.

.2 Changes to the terms and conditions

We reserve the right to change or modify the current terms and conditions with no prior notice.

Acceptance

By purchasing the Simple Social Images service you indicate that you have read, understood and agree to these terms and conditions detailed on this page.